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Improve Customer Service

Our books on customer service provide powerful strategies and tips to cultivate world-class customer service and can be used for a wide range of activities.

Use Walk The Talk's customer service books to: 

  • Build a culture that "wows" your customers
  • Boost inspiration for your team
  • Make a lasting impression on clients and customers
  • Discover how service principles apply to all aspects of life
  • Create an organization customers will rave about
  • Reinforce training to instill the importance of customer service
    • The 10 Golden Rules of Customer Service

      Original price $16.50
      Current price $15.95

      The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of ...

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      Original price $16.50
      Current price $15.95
    • 212º Service - The 10 Rules for Creating a Service Culture

      Original price $15.95
      Current price $13.95

       212º Service is a motivational 1-hour read written by expert author, Mac Anderson, who shows you how to change your customer experience and creat...

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      Original price $15.95
      Current price $13.95
    • Serve Right Handbook

      $11.95

      Serve Right: Your Guide to Successful Customer Service When you joined your organization, you took on a crucial responsibility: taking care of the...

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      $11.95
    • The Leadership Secrets of Santa Claus Book- on sale

      $16.95

      How to get big things done in your workshop ... ALL year long!| The perfect training resource or employee gift this holiday season! This captivatin...

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      $16.95
    • The 100/0 Principle

      Original price $15.95
      Current price $14.95

      Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...

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      Original price $15.95
      Current price $14.95