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Improve Customer Service

Our books on customer service provide powerful strategies and tips to cultivate world-class customer service and can be used for a wide range of activities.

Use Walk The Talk's customer service books to: 

  • Build a culture that "wows" your customers
  • Boost inspiration for your team
  • Make a lasting impression on clients and customers
  • Discover how service principles apply to all aspects of life
  • Create an organization customers will rave about
  • Reinforce training to instill the importance of customer service
    • Original price $16.50
      Current price $15.95

      The 10 Golden Rules of Customer Service

      The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of ...

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    • A book titled "212° Service - The 10 Rules for Creating a Service Culture" by Mac Anderson, highlighting the concept of how one extra degree can make the difference between good and great service.
      Original price $15.95
      Current price $13.95

      212º Service - The 10 Rules for Creating a Service Culture

       212º Service is a motivational 1-hour read written by expert author, Mac Anderson, who shows you how to change your customer experience and creat...

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    • Serve Right Handbook-Walk The Talk
      $11.95

      Serve Right Handbook

      Serve Right: Your Guide to Successful Customer Service Whether you're a seasoned customer service professional or just starting out, one thing is c...

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    • Original price $16.99
      Current price $11.99

      The Leadership Secrets of Santa Claus Book- on sale

      How to get big things done in your workshop ... ALL year long! The perfect training resource or employee gift this holiday season! This captivating...

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    • Original price $15.95
      Current price $14.95

      The 100/0 Principle

      Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...

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