Improve Customer Service
Our books on customer service provide powerful strategies and tips to cultivate world-class customer service and can be used for a wide range of activities.
Use Walk The Talk's customer service books to:
- Build a culture that "wows" your customers
- Boost inspiration for your team
- Make a lasting impression on clients and customers
- Discover how service principles apply to all aspects of life
- Create an organization customers will rave about
- Reinforce training to instill the importance of customer service
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The 10 Golden Rules of Customer Service
Original price $16.50Current price $15.95The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of ...
View full detailsOriginal price $16.50Current price $15.95 -
212º Service - The 10 Rules for Creating a Service Culture
Original price $15.95Current price $13.95212º Service is a motivational 1-hour read written by expert author, Mac Anderson, who shows you how to change your customer experience and creat...
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Serve Right Handbook
$11.95Serve Right: Your Guide to Successful Customer Service When you joined your organization, you took on a crucial responsibility: taking care of the...
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The Leadership Secrets of Santa Claus Book- on sale
$16.95How to get big things done in your workshop ... ALL year long!| The perfect training resource or employee gift this holiday season! This captivatin...
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The 100/0 Principle
Original price $15.95Current price $14.95Brian Tracy said..."Eighty percent of life's satisfaction comes from meaningful relationships." Think about it...when you look back at the end of y...
View full detailsOriginal price $15.95Current price $14.95
